Privacy Policy

Women Health Pakistan (“we,” “us,” “our”), operating at womenhealth.pk, is committed to protecting your privacy and handling your personal and health information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using this website or contacting us to book a consultation, you agree to the practices described in this policy.

Who We Are

Women Health Pakistan is the physiotherapy practice of Dr. Ammara Munawar PT, based in Lahore, Pakistan, offering pelvic floor, women’s health, pre & postnatal, and musculoskeletal physiotherapy services.

Contact: Email: info@womenhealth.pk Phone / WhatsApp: +92 336 6667451

Information We Collect

Information you provide directly:

• Name, phone number, and email address submitted through our contact form or WhatsApp
• Messages, questions, or details you share when booking or discussing a consultation
• Health-related information you choose to share during consultations, either in person or in written communication (e.g. symptoms, medical history relevant to treatment)

Information collected automatically:

• Basic technical data such as browser type, device type, and pages visited, typically collected through analytics tools (e.g. Google Analytics)
• Cookies used to support site functionality and understand how visitors use the site

How We Use Your Information

We use the information collected to:

• Respond to inquiries and schedule consultations
• Provide safe, informed physiotherapy care based on the health information you share
• Communicate with you about appointments via phone, email, or WhatsApp
• Understand and improve how visitors use our website
• Meet any legal or professional obligations related to patient recordkeeping

We do not sell, rent, or trade your personal or health information to any third party.

Confidentiality of Health Information

Any health-related information you share with Dr. Ammara Munawar PT — whether through the website, WhatsApp, phone, or in person — is treated as confidential and is used solely for the purpose of providing appropriate care. It is not disclosed to third parties except where required by law or with your explicit consent (for example, if a referral to another healthcare provider is needed).

Third-Party Services

Our website and communication channels may rely on third-party services, including:

• WhatsApp (Meta), for appointment-related messaging
• Google Analytics, for understanding website traffic and usage
• Our website host and WordPress plugins, for running the site securely

These providers may process limited technical data according to their own privacy policies. We recommend reviewing WhatsApp’s and Google’s privacy policies for details on how they handle data.

Cookies

Our website may use cookies to improve functionality and understand visitor behavior. You can disable cookies through your browser settings, though some site features may not work as intended if you do.

Data Retention

We retain contact and health-related information only for as long as necessary to provide care, respond to your inquiry, or meet professional and legal recordkeeping obligations.

Your Rights

You have the right to:

• Ask what personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information, where this does not conflict with our professional or legal obligation to retain patient records

To make any of these requests, contact us at info@womenhealth.pk.

Children’s Privacy

This website is not directed at children, and we do not knowingly collect personal information from minors without parental or guardian involvement.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page will reflect the most recent revision.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@womenhealth.pk Phone / WhatsApp: +92 336 6667451 Location: Lahore, Pakistan